Privacy Policy

Last Updated: January 2026

1. Introduction

808 Backflow Testing, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name

  • Email address

  • Phone number

  • Physical address

  • Documents or files uploaded through our scheduling/request forms

  • Payment and billing information (processed securely by third-party payment processors)

We may also automatically collect certain information when you visit our website, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

3. How We Use Your Information

We use the information we collect to:

  • Schedule and perform backflow testing services

  • Communicate with you regarding appointments, services, and inquiries

  • Process payments and invoices

  • Improve website performance and user experience

  • Analyze website traffic and usage through analytics tools

  • Comply with legal and regulatory requirements

4. Payments

Payments made through our website are processed securely through third-party payment processors. We do not store or maintain your full payment card details. All payment information is handled in accordance with the processor’s privacy and security standards.

5. Analytics & Cookies

We use Google Analytics to help us understand how visitors interact with our website. Google Analytics may collect information such as your IP address, browser type, and usage data.

Cookies are small data files stored on your device. They help improve functionality and analytics. You can disable cookies through your browser settings, though doing so may affect website performance.

6. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

  • Service providers who assist in operating our website or processing payments

  • Legal authorities if required to comply with applicable laws or regulations

  • Third parties when necessary to protect our rights, safety, or property

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Privacy Rights

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Request access to the personal information we collect

  • Request deletion of your personal information

  • Opt out of the sale of personal information (we do not sell data)

To exercise these rights, contact us using the information below.

Hawaii & U.S. Residents

We comply with applicable U.S. federal and Hawaii state privacy laws. You may request access to or correction of your personal information at any time.

9. Children’s Privacy

Our website and services are intended for the general public and are not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

808 Backflow Testing, LLC
📍 Oahu, Hawaii
📧 808backflow@gmail.com
📞 (808) 699-5140